Most website problems fall into a handful of familiar categories. Here's what each one usually looks like, what tends to cause it, and how we fix it. If yours isn't listed, it almost certainly still fits — just ask.
Looks like: a blank white page, "500 Internal Server Error," "Error establishing a database connection," or the page just won't load.
Usually caused by: a bad update, a plugin or theme conflict, hitting a hosting limit, or a server outage. We: restore service fast, find the root cause, and put it back together properly.
Get it back onlineLooks like: pages take many seconds to load, the dashboard lags, visitors bounce, and your speed scores are red.
Usually caused by: no caching, huge unoptimized images, a bloated database, heavy plugins, or underpowered hosting. We: profile it and remove the real bottlenecks for measurable gains.
Speed it upLooks like: spam pages or pop-ups, redirects to other sites, a "this site may be hacked" warning in Google, or a host suspension.
Usually caused by: an outdated plugin/theme, a weak password, or a vulnerable host. We: clean the infection, close the entry point, and harden the site so it doesn't recur.
Clean my siteLooks like: something stopped working right after a WordPress, plugin, or theme update — a broken layout, missing features, or a fatal error.
Usually caused by: incompatible versions or a conflict between components. We: roll back to a working state, then update safely with testing so it sticks.
Fix the updateLooks like: the white screen of death, "There has been a critical error on this website," login loops, a broken block editor, or admin you can't reach.
Usually caused by: PHP errors, memory limits, plugin conflicts, or a corrupted file. We: read the logs, isolate the culprit, and get you back into your dashboard.
Fix WordPressLooks like: a "Not secure" badge in the browser, certificate-expired warnings, or a padlock that won't show because of mixed content.
Usually caused by: a missing or expired certificate, HTTP resources on an HTTPS page, or bad redirects. We: install/renew SSL, fix mixed content, and force clean HTTPS.
Fix HTTPSLooks like: contact-form messages never arrive, order or password emails go missing, or your business email lands in everyone's junk folder.
Usually caused by: sites trying to send mail directly, or missing SPF/DKIM/DMARC records. We: route mail properly and set up the records so it actually gets delivered.
Fix my emailLooks like: a feature stops working, the layout breaks, or the site errors when two plugins fight or a theme update changes behavior.
Usually caused by: overlapping code, abandoned plugins, or version mismatches. We: reproduce it on staging, identify the conflict, and fix or replace the offending component.
Resolve the conflictLooks like: a contact form that doesn't submit, buttons that do nothing, broken images, 404 links, or a layout that falls apart on mobile.
Usually caused by: script errors, bad CSS, moved files, or stale caches. We: track down the breakage and fix it cleanly across devices.
Fix the bug
A site that looks completely broken is often one small change away from working again. The hard part is knowing where to look — and that's exactly what we do all day.
Send us the URL and what you're seeing, and we'll tell you what's wrong and what it'll take to fix. If your site is down right now, call and we'll start immediately.
One-time fix or ongoing care — tell us what's happening and a tech will respond fast.